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Trajectory EducationTrajectory Education

Terms of Service

Effective date: April 18, 2025

Welcome to Trajectory Education (“we,” “us,” or “our”). These Terms of Service govern your use of our online tutoring services. By accessing or using our services, you agree to these terms.

1. Services

We provide one-on-one and group tutoring sessions in various academic subjects through our online platform.

2. Registration and Accounts

To access our services, you must register and create an account. You agree to provide accurate information and keep your login credentials secure.

3. Fees and Payment

All tutoring sessions are prepaid. We accept payment via credit card or PayPal. Fees are non-refundable except as described in our cancellation policy.

4. Cancellations and Refunds

  • Cancellations made 24 hours before a session are fully refundable.
  • Cancellations within 24 hours are non-refundable.
  • We reserve the right to reschedule sessions due to tutor availability.

5. Intellectual Property

All content provided during tutoring sessions, including materials and resources, is our intellectual property. You may not reproduce or distribute without permission.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

7. Disclaimers

Our services are provided “as is” without warranties of any kind. We do not guarantee specific academic outcomes.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential damages arising from your use of our services.

9. Termination

We may suspend or terminate your account if you violate these Terms of Service or engage in fraudulent behavior.

10. Governing Law

These terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.

12. Contact Us

For questions or concerns regarding these Terms of Service, please contact us at support@trajectoryeducation.com.au.